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WARRANTY CLAIMS PROCEDURE
The home or remodeled area will require “breaking in time”
and maintenance by the Owner. Although the Builder has continuous
obligations under this warranty, the Owner must care for the home
or remodeled area, and maintenance is not the Builders responsibility.
1. Sixty-Day Claim Procedure:
If the defect covered by this Limited Warranty is
discovered with the first 60 days after the commencement date,
written notice with
a thorough and complete explanation of the defect, shall be sent
to the Builder not
later than 70 days after the commencement date. (See attached
60-Day Warranty
Action Form). Except for emergencies, only One (1) list should
be submitted for that
period. Only emergency reports will be taken by telephone. Following
the receipt of
your requests, builder will make an inspection of your home within
30 days after
receipt of such notice. If such inspections reveal that repairs
or adjustments covered
by the Limited Warranty are required, we will make the necessary
repairs or
adjustments within 90 days, at no cost to you, weather and labor
conditions
permitting and emergencies accepted. Inspection, service, and
repairs will only be
performed during normal working hours, 8:00 a.m. to 5:00 p.m.,
Monday through
Friday.
2. Twenty three Month Claim Procedure:
Defects appearing after 60 days of the
commencement date should be listed on the 23 Month Warranty Action
Form, and
sent to the Builder prior to the end of the Warranty Period. Appropriate
repairs will
be made by the Builder within 90 Days after receipt of written
request, weather and
labor conditions permitting and emergencies accepted.
3. Manufacturer’s Warranty Claim Procedure: If
the defect is covered by a
manufacturer’s warranty, follow the instructions provided
with such warranty.
In the absence of a written manufacturer’s warranty, contact
Builders Officer for
information and assistance in filing the claim.
Any request for Warranty Claims must be in writing and must actually
be delivered to the builder, before the end of the TWO-YEAR term
of the Limited Warranty. Builder shall not be responsible for any
problems for which it has not actually received timely written notice.
Your handbook includes the below Sixty-day
Warranty Action Request Form:
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